Warranty

    Two years on the movement, from the day it arrives.

    Watch support

    Coverage, clearly stated

    What is covered

    Every Offshore Co. watch carries a two-year warranty against defects in the movement and in manufacturing, running from the delivery date. We repair or replace the piece at our discretion.

    What is not covered

    Normal wear, scratches to the case, crystal, or bezel, strap wear, damage from accident or misuse, and any work carried out by a third-party watchmaker. Water resistance is tested at assembly and is not covered against loss over time; gaskets age and need periodic service.

    Service

    Out-of-warranty service is available at cost. An automatic movement benefits from a service every four to five years, sooner if the watch sees regular salt water.

    Making a claim

    Email crew@offshorecowatches.com with your order number and photographs of the issue. We respond within two business days with next steps.